{
  "name": "Maintenance & Lube Services",
  "edition_label": "October 2026",
  "edition_updated_at": "2026-10-11",
  "slug": "maintenance-lube-services",
  "kind": "subcategory",
  "parent_slug": "automotive-services",
  "url": "https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services",
  "scope": "Category research. Parent-industry AOV benchmark shown as a separate reference.",
  "directory_status": "deferred",
  "page_readiness": "published",
  "directory_notice": null,
  "benchmark": {
    "status": "unavailable_insufficient_cohort",
    "slug": "maintenance-lube-services",
    "parent_slug": "automotive-services",
    "cohort_scope": "exact_child",
    "median_aov_usd": null,
    "p25_aov_usd": null,
    "p75_aov_usd": null,
    "metric_window": null,
    "scope_label": "The exact category cohort does not support a publishable AOV aggregate.",
    "methodology": "No publishable AOV benchmark is available for this category. Parent and sibling benchmarks are not substituted.",
    "read_at": "2026-10-11T14:06:40.917993+00:00",
    "period_label": "No publishable aggregate",
    "citation": "Madgicx Research & Labs. Maintenance & Lube Services: no publishable AOV benchmark. The exact category cohort does not support a publishable AOV aggregate. Status reviewed 2026-10-11T14:06:40.917993+00:00. https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services#benchmark",
    "source": {
      "name": "Madgicx Research & Labs",
      "url": "https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services#benchmark"
    }
  },
  "metric_definitions": [],
  "metric_definitions_scope": "Definitions only; no ACV, MRR or ARPU benchmark or measured correlation is supplied.",
  "brands": null,
  "answers": [
    {
      "group": "In this category",
      "id": "answer-auto-maintenance-lube-services-1",
      "question": "Where should service intervals come from?",
      "text": "The FTC directs drivers to the manufacturer’s maintenance schedule in the owner’s manual for their driving conditions. An ad can offer a manual-based check rather than a universal interval.",
      "context": "",
      "url": "https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services#answer-auto-maintenance-lube-services-1",
      "citation": "Madgicx Research & Labs. Maintenance & Lube Services. Where should service intervals come from? The FTC directs drivers to the manufacturer’s maintenance schedule in the owner’s manual for their driving conditions. An ad can offer a manual-based check rather than a universal interval.  Source: https://consumer.ftc.gov/articles/0211-auto-repair-basics Answer: https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services#answer-auto-maintenance-lube-services-1",
      "source_url": "https://consumer.ftc.gov/articles/0211-auto-repair-basics"
    },
    {
      "group": "In this category",
      "id": "answer-auto-maintenance-lube-services-2",
      "question": "How should a shop’s extra service be explained?",
      "text": "FTC guidance asks consumers to compare a shop schedule with the owner’s manual and ask why extra work is recommended. Creative can make the reason and scope of any add-on visible.",
      "context": "",
      "url": "https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services#answer-auto-maintenance-lube-services-2",
      "citation": "Madgicx Research & Labs. Maintenance & Lube Services. How should a shop’s extra service be explained? FTC guidance asks consumers to compare a shop schedule with the owner’s manual and ask why extra work is recommended. Creative can make the reason and scope of any add-on visible.  Source: https://consumer.ftc.gov/articles/0211-auto-repair-basics Answer: https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services#answer-auto-maintenance-lube-services-2",
      "source_url": "https://consumer.ftc.gov/articles/0211-auto-repair-basics"
    },
    {
      "group": "In this category",
      "id": "answer-auto-maintenance-lube-services-3",
      "question": "Is an oil change a whole-vehicle tune-up?",
      "text": "The FTC notes that newer vehicles may need fewer routine tune-up parts and points back to the manual. A lube offer should list its actual tasks rather than imply a broad mechanical overhaul.",
      "context": "",
      "url": "https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services#answer-auto-maintenance-lube-services-3",
      "citation": "Madgicx Research & Labs. Maintenance & Lube Services. Is an oil change a whole-vehicle tune-up? The FTC notes that newer vehicles may need fewer routine tune-up parts and points back to the manual. A lube offer should list its actual tasks rather than imply a broad mechanical overhaul.  Source: https://consumer.ftc.gov/articles/0211-auto-repair-basics Answer: https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services#answer-auto-maintenance-lube-services-3",
      "source_url": "https://consumer.ftc.gov/articles/0211-auto-repair-basics"
    },
    {
      "group": "In this category",
      "id": "answer-auto-maintenance-lube-services-4",
      "question": "Why show the completed service record?",
      "text": "The FTC says the repair order should identify each repair, parts and labor. A maintenance offer can explain what the customer receives after the visit without asserting that a specific vehicle needs parts.",
      "context": "",
      "url": "https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services#answer-auto-maintenance-lube-services-4",
      "citation": "Madgicx Research & Labs. Maintenance & Lube Services. Why show the completed service record? The FTC says the repair order should identify each repair, parts and labor. A maintenance offer can explain what the customer receives after the visit without asserting that a specific vehicle needs parts.  Source: https://consumer.ftc.gov/articles/0211-auto-repair-basics Answer: https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services#answer-auto-maintenance-lube-services-4",
      "source_url": "https://consumer.ftc.gov/articles/0211-auto-repair-basics"
    },
    {
      "group": "Category research",
      "id": "answer-benchmark-status",
      "question": "Which AOV benchmark is shown?",
      "text": "The reference benchmark is for Automotive Services.",
      "context": "Parent industry benchmark. Snapshot read 11 October 2026.",
      "url": "https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services#answer-benchmark-status",
      "citation": "Madgicx Research & Labs. Maintenance & Lube Services. Which AOV benchmark is shown? The reference benchmark is for Automotive Services. Parent industry benchmark. Snapshot read 11 October 2026. Source: https://madgicx.com/labs/industries/automotive-services#benchmark Answer: https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services#answer-benchmark-status",
      "source_url": "https://madgicx.com/labs/industries/automotive-services#benchmark"
    },
    {
      "group": "Use this research",
      "id": "answer-download-research",
      "question": "Can I download this industry research?",
      "text": "The exports section provides this edition in Markdown and JSON, along with a research index. Credit Madgicx Research & Labs and link to the exact source. Keep its snapshot date and scope.",
      "context": "",
      "url": "https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services#answer-download-research",
      "citation": "Madgicx Research & Labs. Maintenance & Lube Services. Can I download this industry research? The exports section provides this edition in Markdown and JSON, along with a research index. Credit Madgicx Research & Labs and link to the exact source. Keep its snapshot date and scope.  Source: https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services#reuse Answer: https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services#answer-download-research",
      "source_url": "https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services#reuse"
    },
    {
      "group": "Use this research",
      "id": "answer-cite-research",
      "question": "How should I cite a finding from this page?",
      "text": "Credit Madgicx Research & Labs and link to the exact source. Keep its snapshot date and scope.",
      "context": "",
      "url": "https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services#answer-cite-research",
      "citation": "Madgicx Research & Labs. Maintenance & Lube Services. How should I cite a finding from this page? Credit Madgicx Research & Labs and link to the exact source. Keep its snapshot date and scope.  Source: https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services#reuse Answer: https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services#answer-cite-research",
      "source_url": "https://madgicx.com/labs/industries/automotive-services/maintenance-lube-services#reuse"
    }
  ],
  "parent_benchmark_reference": {
    "scope": "parent_industry",
    "parent_slug": "automotive-services",
    "parent_name": "Automotive Services",
    "source_url": "https://madgicx.com/labs/industries/automotive-services#benchmark",
    "benchmark": {
      "status": "verified_aggregate",
      "slug": "automotive-services",
      "parent_slug": null,
      "cohort_scope": "root_and_children",
      "median_aov_usd": 78.78,
      "p25_aov_usd": 37.72,
      "p75_aov_usd": 232.65,
      "metric_window": null,
      "scope_label": "Equal-weight AOV benchmark",
      "methodology": "Median and middle 50% of observed account-level average order values in USD, with each account weighted equally. Use this range as a comparison, not a profitability measure.",
      "read_at": "2026-10-11T14:06:40.917993+00:00",
      "period_label": "Dated snapshot",
      "citation": "Madgicx Research & Labs. Automotive Services account AOV: median $78.78; middle 50% $37.72 to $232.65. Snapshot read 11 October 2026. https://madgicx.com/labs/industries/automotive-services#benchmark",
      "source": {
        "name": "Madgicx Research & Labs",
        "url": "https://madgicx.com/labs/industries/automotive-services#benchmark"
      }
    },
    "citation": "Madgicx Research & Labs. Automotive Services account AOV: median $78.78; middle 50% $37.72 to $232.65. Snapshot read 11 October 2026. https://madgicx.com/labs/industries/automotive-services#benchmark"
  }
}