{
  "name": "Water & Wastewater Services",
  "edition_label": "October 2026",
  "edition_updated_at": "2026-10-11",
  "slug": "water-wastewater-services",
  "kind": "subcategory",
  "parent_slug": "utilities-home-infrastructure-services",
  "url": "https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services",
  "scope": "Category research. Parent-industry AOV benchmark shown as a separate reference.",
  "directory_status": "deferred",
  "page_readiness": "published",
  "directory_notice": null,
  "benchmark": {
    "status": "unavailable_insufficient_cohort",
    "slug": "water-wastewater-services",
    "parent_slug": "utilities-home-infrastructure-services",
    "cohort_scope": "exact_child",
    "median_aov_usd": null,
    "p25_aov_usd": null,
    "p75_aov_usd": null,
    "metric_window": null,
    "scope_label": "The exact category cohort does not support a publishable AOV aggregate.",
    "methodology": "No publishable AOV benchmark is available for this category. Parent and sibling benchmarks are not substituted.",
    "read_at": "2026-10-11T14:12:22.789630+00:00",
    "period_label": "No publishable aggregate",
    "citation": "Madgicx Research & Labs. Water & Wastewater Services: no publishable AOV benchmark. The exact category cohort does not support a publishable AOV aggregate. Status reviewed 2026-10-11T14:12:22.789630+00:00. https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services#benchmark",
    "source": {
      "name": "Madgicx Research & Labs",
      "url": "https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services#benchmark"
    }
  },
  "metric_definitions": [],
  "metric_definitions_scope": "Definitions only; no ACV, MRR or ARPU benchmark or measured correlation is supplied.",
  "brands": null,
  "answers": [
    {
      "group": "In this category",
      "id": "answer-transportutilitiesvehicles1-water-wastewater-services-1",
      "question": "What makes a water-service account lead eligible at a new address?",
      "text": "Thames Water's UK moving guidance asks people to verify their supplier and limits new tenant or student accounts to those responsible for the water and wastewater bill. Suggested practice: qualify the property and bill payer before recording an account enquiry as a service activation.",
      "context": "",
      "url": "https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services#answer-transportutilitiesvehicles1-water-wastewater-services-1",
      "citation": "Madgicx Research & Labs. Water & Wastewater Services. What makes a water-service account lead eligible at a new address? Thames Water's UK moving guidance asks people to verify their supplier and limits new tenant or student accounts to those responsible for the water and wastewater bill. Suggested practice: qualify the property and bill payer before recording an account enquiry as a service activation.  Source: https://www.thameswater.co.uk/help/account-and-billing/moving-home Answer: https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services#answer-transportutilitiesvehicles1-water-wastewater-services-1",
      "source_url": "https://www.thameswater.co.uk/help/account-and-billing/moving-home"
    },
    {
      "group": "In this category",
      "id": "answer-transportutilitiesvehicles1-water-wastewater-services-2",
      "question": "Who can apply for a Thames Water meter?",
      "text": "Thames Water's UK guidance allows the bill payer, or a tenant with a tenancy of six months or more, to apply for a meter. Installation still depends on property suitability. Suggested practice: collect bill responsibility and tenancy length, then treat the application as an eligibility step.",
      "context": "",
      "url": "https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services#answer-transportutilitiesvehicles1-water-wastewater-services-2",
      "citation": "Madgicx Research & Labs. Water & Wastewater Services. Who can apply for a Thames Water meter? Thames Water's UK guidance allows the bill payer, or a tenant with a tenancy of six months or more, to apply for a meter. Installation still depends on property suitability. Suggested practice: collect bill responsibility and tenancy length, then treat the application as an eligibility step.  Source: https://www.thameswater.co.uk/help/water-meters/request-a-water-meter Answer: https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services#answer-transportutilitiesvehicles1-water-wastewater-services-2",
      "source_url": "https://www.thameswater.co.uk/help/water-meters/request-a-water-meter"
    },
    {
      "group": "In this category",
      "id": "answer-transportutilitiesvehicles1-water-wastewater-services-3",
      "question": "Does a meter application promise installation within fourteen days?",
      "text": "Thames Water's UK guidance promises contact within 14 days of receiving an application to arrange a survey. It aims to fit an outside meter within 50 days from the request; unsuitable space, pipes or shared supply can prevent installation. Suggested practice: distinguish contact, survey and installation.",
      "context": "",
      "url": "https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services#answer-transportutilitiesvehicles1-water-wastewater-services-3",
      "citation": "Madgicx Research & Labs. Water & Wastewater Services. Does a meter application promise installation within fourteen days? Thames Water's UK guidance promises contact within 14 days of receiving an application to arrange a survey. It aims to fit an outside meter within 50 days from the request; unsuitable space, pipes or shared supply can prevent installation. Suggested practice: distinguish contact, survey and installation.  Source: https://www.thameswater.co.uk/help/water-meters/request-a-water-meter Answer: https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services#answer-transportutilitiesvehicles1-water-wastewater-services-3",
      "source_url": "https://www.thameswater.co.uk/help/water-meters/request-a-water-meter"
    },
    {
      "group": "In this category",
      "id": "answer-transportutilitiesvehicles1-water-wastewater-services-4",
      "question": "Can a water-meter offer promise every household a lower bill?",
      "text": "Thames Water's UK guidance says metered bills depend on water use, wastewater collected and fixed charges. If a meter cannot be fitted, an assessed household charge applies only when it lowers the bill. Suggested practice: preserve that specific condition rather than claim universal metering savings.",
      "context": "",
      "url": "https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services#answer-transportutilitiesvehicles1-water-wastewater-services-4",
      "citation": "Madgicx Research & Labs. Water & Wastewater Services. Can a water-meter offer promise every household a lower bill? Thames Water's UK guidance says metered bills depend on water use, wastewater collected and fixed charges. If a meter cannot be fitted, an assessed household charge applies only when it lowers the bill. Suggested practice: preserve that specific condition rather than claim universal metering savings.  Source: https://www.thameswater.co.uk/help/water-meters/request-a-water-meter Answer: https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services#answer-transportutilitiesvehicles1-water-wastewater-services-4",
      "source_url": "https://www.thameswater.co.uk/help/water-meters/request-a-water-meter"
    },
    {
      "group": "Category research",
      "id": "answer-benchmark-status",
      "question": "Which AOV benchmark is shown?",
      "text": "The reference benchmark is for Utilities & Home Infrastructure Services.",
      "context": "Parent industry benchmark. Snapshot read 11 October 2026.",
      "url": "https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services#answer-benchmark-status",
      "citation": "Madgicx Research & Labs. Water & Wastewater Services. Which AOV benchmark is shown? The reference benchmark is for Utilities & Home Infrastructure Services. Parent industry benchmark. Snapshot read 11 October 2026. Source: https://madgicx.com/labs/industries/utilities-home-infrastructure-services#benchmark Answer: https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services#answer-benchmark-status",
      "source_url": "https://madgicx.com/labs/industries/utilities-home-infrastructure-services#benchmark"
    },
    {
      "group": "Use this research",
      "id": "answer-download-research",
      "question": "Can I download this industry research?",
      "text": "The exports section provides this edition in Markdown and JSON, along with a research index. Credit Madgicx Research & Labs and link to the exact source. Keep its snapshot date and scope.",
      "context": "",
      "url": "https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services#answer-download-research",
      "citation": "Madgicx Research & Labs. Water & Wastewater Services. Can I download this industry research? The exports section provides this edition in Markdown and JSON, along with a research index. Credit Madgicx Research & Labs and link to the exact source. Keep its snapshot date and scope.  Source: https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services#reuse Answer: https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services#answer-download-research",
      "source_url": "https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services#reuse"
    },
    {
      "group": "Use this research",
      "id": "answer-cite-research",
      "question": "How should I cite a finding from this page?",
      "text": "Credit Madgicx Research & Labs and link to the exact source. Keep its snapshot date and scope.",
      "context": "",
      "url": "https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services#answer-cite-research",
      "citation": "Madgicx Research & Labs. Water & Wastewater Services. How should I cite a finding from this page? Credit Madgicx Research & Labs and link to the exact source. Keep its snapshot date and scope.  Source: https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services#reuse Answer: https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services#answer-cite-research",
      "source_url": "https://madgicx.com/labs/industries/utilities-home-infrastructure-services/water-wastewater-services#reuse"
    }
  ],
  "parent_benchmark_reference": {
    "scope": "parent_industry",
    "parent_slug": "utilities-home-infrastructure-services",
    "parent_name": "Utilities & Home Infrastructure Services",
    "source_url": "https://madgicx.com/labs/industries/utilities-home-infrastructure-services#benchmark",
    "benchmark": {
      "status": "verified_aggregate",
      "slug": "utilities-home-infrastructure-services",
      "parent_slug": null,
      "cohort_scope": "root_and_children",
      "median_aov_usd": 297.88,
      "p25_aov_usd": 50.45,
      "p75_aov_usd": 400.0,
      "metric_window": null,
      "scope_label": "Equal-weight AOV benchmark",
      "methodology": "Median and middle 50% of observed account-level average order values in USD, with each account weighted equally. Use this range as a comparison, not a profitability measure.",
      "read_at": "2026-10-11T14:12:22.789630+00:00",
      "period_label": "Dated snapshot",
      "citation": "Madgicx Research & Labs. Utilities & Home Infrastructure Services account AOV: median $297.88; middle 50% $50.45 to $400.00. Snapshot read 11 October 2026. https://madgicx.com/labs/industries/utilities-home-infrastructure-services#benchmark",
      "source": {
        "name": "Madgicx Research & Labs",
        "url": "https://madgicx.com/labs/industries/utilities-home-infrastructure-services#benchmark"
      }
    },
    "citation": "Madgicx Research & Labs. Utilities & Home Infrastructure Services account AOV: median $297.88; middle 50% $50.45 to $400.00. Snapshot read 11 October 2026. https://madgicx.com/labs/industries/utilities-home-infrastructure-services#benchmark"
  }
}