AOV benchmark
Median account AOV · USD · Parent industry: Passenger Transportation Services
Madgicx Research & Labs
Read fare systems before counting sales.
Median account AOV · USD · Parent industry: Passenger Transportation Services
Enter your average order value to see where it sits.
Within Passenger Transportation Services
TfL's Hopper rule allows multiple eligible bus and tram journeys within its stated time window using the same card or device. A journey count therefore need not equal a count of separately charged fares. This is a London fare example, not a category sales benchmark.
TfL publishes daily and weekly bus-and-tram caps as well as individual pay-as-you-go fares. A capped customer's total need not equal an uncapped ride-by-ride calculation. Use the applicable fare product and paid amount when evaluating revenue from increased travel.
TfL sells bus-and-tram passes for stated periods alongside pay-as-you-go travel. Distinguish the purchased pass from the journeys it supports when assessing a pass promotion. Subsequent use alone does not establish another payment or another newly acquired customer.
TfL explains that missed touch-in or touch-out, or use of different cards, can create maximum fares with potential refunds. Review corrected fare records before treating an anomalously high charge as higher customer value. The touch rules also differ for buses and trams.
The reference benchmark is for Passenger Transportation Services.
Parent industry benchmark. Snapshot read 11 October 2026.
The exports section provides this edition in Markdown and JSON, along with a research index. Credit Madgicx Research & Labs and link to the exact source. Keep its snapshot date and scope.
Credit Madgicx Research & Labs and link to the exact source. Keep its snapshot date and scope.
Research scope
Parent industry: Passenger Transportation Services
Median and middle 50% of observed account-level average order values in USD, with each account weighted equally. Use this range as a comparison, not a profitability measure.
Individually authored category research. The public brand directory is not yet available. Taxonomy membership does not establish benchmark coverage.
Credit Madgicx Research & Labs and link to the exact source. Keep its snapshot date and scope.