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Passenger Transportation Services390 / 530
Blue vehicle ferry with an open boarding ramp and a generic car.

Madgicx Research & Labs

Ferry Maritime Services

Separate vehicle reservations from tickets.

MADGICX / LABSINDUSTRY RESEARCH

AOV benchmark

$125.71

AOV benchmark

Median account AOV · USD · Parent industry: Passenger Transportation Services

$38.91 to $278.70Middle 50% of account AOVs
Snapshot read 2026-10-11Scope & method

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Within Passenger Transportation Services

More in this industry. 5

Questions, answered.AOV, context & using this research7 answers

In this category

Does a vehicle-space reservation prove a paid ferry-ticket conversion?

Washington State Ferries explicitly separates a vehicle reservation from a ticket purchase. Its reservation itself has no charge except applicable no-show charges. Treat reservation completion and fare payment as distinct outcomes when evaluating a campaign for those services.

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Can a ferry reservation campaign target every passenger and route alike?

WSF's reservation page covers specified routes and vehicle customers; walk-on and bicycle passengers do not need these vehicle reservations. Qualify the campaign by route and traveler type rather than treating the vehicle-space form as the purchase funnel for all passengers.

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Does a round-trip ferry customer produce one vehicle reservation?

WSF describes vehicle reservations as one-way and instructs customers to reserve both directions. Two reservation confirmations can therefore belong to one round-trip customer. Define the unit before interpreting reservation counts as distinct customers or paid round-trip ticket sales.

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Is a ferry no-show fee evidence of a completed journey sale?

WSF distinguishes reservation no-show charges from ticket purchases and publishes cancellation conditions. Keep a retained no-show charge separate from fulfilled travel in campaign analysis. The charge does not, by itself, demonstrate that the reserved vehicle boarded or that the fare was purchased.

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Category research

Which AOV benchmark is shown?

The reference benchmark is for Passenger Transportation Services.

Parent industry benchmark. Snapshot read 11 October 2026.

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The exports section provides this edition in Markdown and JSON, along with a research index. Credit Madgicx Research & Labs and link to the exact source. Keep its snapshot date and scope.

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Research scope

Small print.
Clear boundaries.

Benchmark scope

Parent industry: Passenger Transportation Services

Median and middle 50% of observed account-level average order values in USD, with each account weighted equally. Use this range as a comparison, not a profitability measure.

Category scope

Individually authored category research. The public brand directory is not yet available. Taxonomy membership does not establish benchmark coverage.

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