AOV benchmark
Median account AOV · USD · Parent industry: Passenger Transportation Services
Madgicx Research & Labs
Separate vehicle reservations from tickets.
Median account AOV · USD · Parent industry: Passenger Transportation Services
Enter your average order value to see where it sits.
Within Passenger Transportation Services
Washington State Ferries explicitly separates a vehicle reservation from a ticket purchase. Its reservation itself has no charge except applicable no-show charges. Treat reservation completion and fare payment as distinct outcomes when evaluating a campaign for those services.
WSF's reservation page covers specified routes and vehicle customers; walk-on and bicycle passengers do not need these vehicle reservations. Qualify the campaign by route and traveler type rather than treating the vehicle-space form as the purchase funnel for all passengers.
WSF describes vehicle reservations as one-way and instructs customers to reserve both directions. Two reservation confirmations can therefore belong to one round-trip customer. Define the unit before interpreting reservation counts as distinct customers or paid round-trip ticket sales.
WSF distinguishes reservation no-show charges from ticket purchases and publishes cancellation conditions. Keep a retained no-show charge separate from fulfilled travel in campaign analysis. The charge does not, by itself, demonstrate that the reserved vehicle boarded or that the fare was purchased.
The reference benchmark is for Passenger Transportation Services.
Parent industry benchmark. Snapshot read 11 October 2026.
The exports section provides this edition in Markdown and JSON, along with a research index. Credit Madgicx Research & Labs and link to the exact source. Keep its snapshot date and scope.
Credit Madgicx Research & Labs and link to the exact source. Keep its snapshot date and scope.
Research scope
Parent industry: Passenger Transportation Services
Median and middle 50% of observed account-level average order values in USD, with each account weighted equally. Use this range as a comparison, not a profitability measure.
Individually authored category research. The public brand directory is not yet available. Taxonomy membership does not establish benchmark coverage.
Credit Madgicx Research & Labs and link to the exact source. Keep its snapshot date and scope.