AOV benchmark
Median account AOV · USD · Parent industry: Job Portals & Employment Platforms
Madgicx Research & Labs
Separate activity from platform value.
Median account AOV · USD · Parent industry: Job Portals & Employment Platforms
Enter your average order value to see where it sits.
Within Job Portals & Employment Platforms
Upwork’s May 2025 report distinguishes gross services volume from platform revenue and defines take rate using the two. State which value an acquisition report uses; marketplace transaction volume is not interchangeable with the platform’s revenue.
Upwork’s report defines an active client through spending during the preceding twelve months. Keep registrations and spending buyers distinct when evaluating a marketplace acquisition funnel; this is a dated provider definition, not an industry standard.
Upwork defines GSV per active client using trailing-four-quarter GSV and active clients at period end. That measure includes a longer activity window; do not relabel it as a new buyer’s first purchase or a Labs AOV measurement.
Upwork describes Connects as tokens used for proposals and advertising, separately from client service spending. Define which side of the marketplace a campaign acquires before comparing paid tokens with service transactions.
The reference benchmark is for Job Portals & Employment Platforms.
Parent industry benchmark. Snapshot read 11 October 2026.
The exports section provides this edition in Markdown and JSON, along with a research index. Credit Madgicx Research & Labs and link to the exact source. Keep its snapshot date and scope.
Credit Madgicx Research & Labs and link to the exact source. Keep its snapshot date and scope.
Research scope
Parent industry: Job Portals & Employment Platforms
Median and middle 50% of observed account-level average order values in USD, with each account weighted equally. Use this range as a comparison, not a profitability measure.
Individually authored category research. The public brand directory is not yet available. Taxonomy membership does not establish benchmark coverage.
Credit Madgicx Research & Labs and link to the exact source. Keep its snapshot date and scope.